Social Work Research Research Articles

Artificial Intelligence: Opportunities and Challenges for the Social Education and Profession

Artificial intelligence (AI) is rapidly advancing and holds both opportunities and risks for the social work profession. This review article provides an analysis of the potential applications and implications of AI technologies for social work practice, education, research, and ethics. The article highlights promising uses of AI tools like predictive risk models, virtual simulations, chatbots, and data analytics to enhance social work services and training. However, it also critically examines the ethical considerations and social justice concerns related to the integration of AI in social work, including issues of privacy, transparency, accountability, consent, bias, displacement of roles, and threats to human dignity. To responsibly leverage AI's benefits while mitigating its risks, the article offers recommendations for social workers to collaborate on AI design, follow ethical protocols, pursue education on AI, and conduct further research. Key areas for future research identified include studying client perspectives on AI, testing the efficacy of AI systems for social work tasks, auditing algorithms for bias, and analyzing AI's impact on social work employment. In conclusion, while acknowledging AI's significant potential, the article emphasizes that purposeful oversight, participatory design, and adherence to social work values must remain priorities to ensure AI promotes dignity, autonomy, and justice. This review provides a balanced, evidence-based analysis to inform discussions on optimizing AI's integration in the social work profession.

“I may have benefited more than anyone else”: Responses to Staller’s (2024) Write-Up of Jane Gilgun’s Career Interviews

This commentary is a response to an invitation the editorial board of Qualitative Social Work extended to me to comment on an article that reports on my career interview as a qualitative social work researcher. The article appears in the present issue of the journal (Staller, 2024). The editors and I agree that Karen Staller did an exemplary job of interpreting the transcripts on which the article is based but that the transcripts were incomplete. In my enthusiasm for what I did say, I left things out. In this article, I added to the material that Karen had access to, such as laying out the principles of pragmatism that underlie qualitative social work research and practice and how I coped with the effects of hearing stories about violence and gained from it. I also added to the theory of violence that Karen wrote about and to her descriptions of my relationships with other feminists. I gave a brief account of deductive qualitative analysis that I did not mention at all in the interviews. I realize more than ever that there are differences between interviews, which are spontaneous utterances, and articles, that authors write over time, reflect upon, and revise countless times. Then editors have a go at them.

The journey to becoming a qualitative social work researcher: seven mile-markers

ABSTRACT This paper deals with the meaningful relationships between qualitative research and social work. It seeks to explore seven mile-markers through which one can develop the identity of a qualitative social worker. These steps are: listen to the story, become your own teacher, be systematic, remember the context, make a change, find a friend, and take care. Each step is conceptualized and explained using key theories and concepts in social work and qualitative research. They are further exemplified through the examination of the author’s experience in both the qualitative and social work fields in the context of child sexual abuse. The article aims to provide social workers and qualitative researchers with tools that will help them improve and empower their professional and research skills, and to clarify and achieve the connection between the two realms.

Body mapping as a site to negotiate eating struggles and food insecurity for street-involved and homeless youth

Inspired by critical trauma and embodiment theories, this study aims to illustrate how an arts-based approach such as body mapping assists in exploring the lived experiences of youth, potentially serving as a trauma-informed approach. This qualitative study collaborated with street-involved and homeless youth (SIHY) who have eating struggles while living in situations of food insecurity and other forms of oppression. Eleven participants partook in three individual face-to-face interview sessions and one arts-based body map activity, respectively, at a local SIHY resource centre in a metropolitan city in Canada. Guided by Interpretative Phenomenological Approach (IPA), our findings illustrated how body mapping (1) enabled a deepened understanding of SIHY’s eating struggles as both a form of suffering and an embodied means of coping with food insecurity and other systemic and relational trauma(s); (2) provided a transformative experience leading to greater self-compassion and healing; and (3) served as a trauma-informed method that fostered choice and validation. We attest that, as a creative and supportive clinical and research tool, body mapping taps into the unspoken, expressive, embodied, and somatic aspects of eating struggles, food insecurity, poverty, and other forms of oppression deepening knowledge and informing social work research and practice.

Ageism and attitudes towards older people in the field of social work. A systematic review of operational definitions

ABSTRACT Combating ageism is a challenge for social workers, given that social work is directly intertwined with social justice. The conceptual definition of ageism varies due to different measurements and lack of definition consensus. The purpose of our study is the systematic review of operational definitions of ageism, which have been used by empirical research on ageism in the field of social work. Scopus, Pub Med, Taylor and Francis, and Springer were searched from 2000 to 2020. Inclusion- exclusion criteria were established concerning timespan, language, study type, and study focus. Finally, twelve peer review articles were included in the final review. Results suggest that the more prevalent forms of the operational definition of ageism include cognitive, other-directed, explicit negative, or positive components as well behavioural other-directed, explicit negative, or positive components. Our review reveals an absence of implicit and self-directed components. The findings highlight the need for an approach that covers all the dimensions of ageism. The exact dimension and manifestation of ageism in the various geriatric contexts of social work are necessary. Implications for social work research and practice are discussed.

Depictions of social workers and other caring professionals on television

Summary Social workers, alongside many professionals in “caring” domains, often feel they are poorly represented in television dramas. This study draws on a 172-million-word database to consider how social workers and seven other professional groups (cop, doctor, nanny, nurse, priest, teacher, and therapist) are portrayed in English-medium TV programs in the period 2010–2017. IMDb plot summaries are analyzed, and 200 examples per profession (n = 1,600) are classified as negative, positive, or neutral. Employing the methodology of corpus linguistics, the study contrasts with previous research as the focus is on the language surrounding mentions of professionals rather than on visual depictions or characters’ actions. Findings The study evidences the prevalence of negative societal discourses around social workers as either judgmental bureaucrats or uncaring “childcatchers,” contextualizing the findings through comparison with other professionals. The analysis also suggests that social work characters on TV—in common with those from other female-dominated professions such as nanny or nurse—are frequently referred to in terms of their sexual availability or physical appearance. Applications Findings will have practical relevance for those interested in the recruitment, job satisfaction, and retention of practitioners, and in reducing the stigmatization of social workers and their clients. The innovative methodology employed in the study offers particular insights for social work researchers and also scriptwriters. The study evidences the ongoing need to support media professionals and the general public to better understand the challenges facing the profession and thereby reduce the tendency toward a culture of blaming individuals for society's failings.

Social workers and xenophobia: The case of Türkiye

Summary In recent years, xenophobia has become an increasingly important area of research in social work. This study was conducted in the South-Eastern Anatolia and the Mediterranean regions of Türkiye, both of which are densely populated by immigrants. In the study, the mixed method was conducted on social workers working in these regions. In the quantitative section, the Xenophobia Scale was applied on 242 social workers. In the qualitative section, 35 social workers were interviewed. Findings The findings revealed that married social workers were more xenophobic than their single counterparts ( p ≤ .05). While those who did not receive training on immigration tended to be more xenophobic than those who received training ( p ≤ .000), those who worked in the Mediterranean region tended to be more xenophobic compared to their counterparts who worked in the South-eastern Anatolia region ( p ≤ .05). In the qualitative section featured 35 social workers who fell into three categories: those who did not use xenophobic expressions but were disturbed by the problems that arose with living with immigrants, those who used xenophobic expressions, and those who did not use xenophobic expressions at all. Applications This study's findings highlight the significant role of non-xenophobic social workers in the field of migration. Additionally, it emphasizes the necessity for xenophobia-focused trainings for social workers. In conclusion, there is potential for enhancing non-xenophobic practices among social workers in the field.

Revisiting the Bond between Social Work and Ethnography

Abstract Ethnographic research in social work is extremely valuable, yet not very commonly applied. In this theoretical article, I delineate the historical bond and ethical alliance between ethnography and social work, as well as highlight the empirical value that ethnography can offer the social work profession. By so doing I render visible the affinity between ethnographic research and the discipline of social work. I conclude by examining the relations between slow scholarship and ethnographic research as a means of resistance to the corporate neo-liberal university setting, encouraging social work scholars to do more ethnographic work. Such work can make a potentially significant contribution to social work practitioners, service users, policy makers, educators and scholars and encourage social science with meaning.

Beyond Plagiarism: ChatGPT as the Vanguard of Technological Revolution in Research and Citation

In the landscape of academic research and citation practices, the emergence of ChatGPT, an artificial intelligence language model developed by OpenAI, represents a transformative leap forward. This paper delves into the multifaceted role of ChatGPT in revolutionizing scholarly endeavors beyond mere plagiarism detection. We explore how ChatGPT facilitates research collaboration, streamlines literature reviews, and assists in proper citation practices. By harnessing ChatGPT's contextual understanding and vast knowledge repository, social work researchers can unlock new avenues of creativity and efficiency in knowledge acquisition and dissemination. Moreover, this paper discusses the ethical considerations surrounding the integration of AI in academia and underscores the need for guidelines and education to ensure responsible usage. Ultimately, ChatGPT stands at the forefront of a technological revolution, empowering social work researchers to push the boundaries of knowledge acquisition and dissemination in unprecedented ways.

Measuring quality in communication is imperative for social work education, practice and research, but what does it take? A social worker perspective

Measuring quality in communication is imperative for social work education, practice and research, but what does it take? This article describes the challenges faced by social workers in developing a set of scales and a coding framework for measuring quality in statutory social work communication between social workers and vulnerable young people. By sharing and reflecting on our experiences, we hope to offer other colleagues support in performing a similarly challenging task. A large body of filmed meetings from six different municipalities formed the basis for developing and testing the scales. All meetings between participants in the research process were taped, analysed and combined with field notes and coding results to identify the different challenges. The research process underlined not only that quality in statutory social work communication is a complex and context-dependent phenomenon but also that the process of quantifying and coding can generate new insights into the phenomenon. The analysis identifies that the quantitative translation of statutory social work communication created four different key challenges: ‘Struggling with context’; ‘When theory does not match reality’; ‘Unforgivable mistakes’; and ‘The relativistic no man’s land’.

Negotiating Access to Hard-to-Reach Populations through Institutional Gatekeepers in Social Work Research

Abstract Institutional gatekeepers play an increasingly important role in social work research, and their involvement in the research process is essential for the development of a usable knowledge base. This article explores the experience of recruiting participants through institutional gatekeepers for research on hard-to-reach populations in social work. The article aims to find out how researchers negotiate access to research participants with institutional gatekeepers. A qualitative research strategy was used to accomplish this goal. Semi-structured, in-depth interviews with researchers revealed that the researchers enter into negotiations with institutional gatekeepers with some idea of the challenges and risks, but in part they enter into the unknown and are forced to make situational assessments in joint interactions. Research evolves and transforms based on how the researcher moves through the research process, what types of gatekeepers the researcher seeks at different stages of the research process and for what purpose. We identified three basic forms of negotiating access with institutional gatekeepers: logistical assistance, barter transaction and trust-based collaboration. This article looks at the different kinds of relationships that exist between researchers, gatekeepers and hard-to-reach population. It examines the power dynamics involved in the recruitment of marginalised groups through gatekeepers in social work research.

What enables ‘real social work’ in adult social work? Examining mechanism-based explanations

The enduring contradiction between managerialism and professional social work has been a central focus of social work research for decades. This article explores the feasibility of implementing the original values and ideals of social work in the face of the pervasive managerialism brought about by New Public Management, which has infiltrated nearly every sector of society. Utilising qualitative research conducted within adult social work on local public welfare agencies, we investigate the mechanisms that enable social workers to align with their ideal professional goals, referred to here as ‘real social work’, as outlined by social workers themselves. Our analysis, grounded in critical realism and the associated theoretical-methodological framework of CAIMeR theory, revealed five key mechanisms that facilitated real social work: the role-taking mechanism, the response mechanism, the organisational autonomy and responsibility mechanism, the collective attraction and cohesion mechanism, and the critical consciousness mechanism. Our findings suggest the need for further investigation of these mechanisms that empower social workers to resist managerialism and implement real social work in their daily work. This study advocates for prioritising professional aspirations and offers insights for advancing discussions in the realm of adult social work.

Economic Empowerment for Enhanced Health Equity: A Qualitative Study of Women Living with HIV in Wakiso District, Uganda

Women living with HIV in Sub-Saharan Africa struggle for health equity while also facing the constraints of economic hardship and patriarchy. In this article, we describe the experiences of women who participated in economic empowerment groups for women living with HIV in Wakiso district, Uganda. Fifty women engaged in economic empowerment groups and ten social worker and community health worker key informants enrolled in the study. Taking a phenomenological approach, we used field notes, qualitative interviews, and focus groups with participants and key informants to describe the experiences of the women who joined the groups. We present the findings including enhanced management of HIV and increased property and business ownership due to economic empowerment group participation. We discuss the findings through an economic empowerment framework and offer implications for social work interventions and research.

Practice Standards for Addressing Social Justice in Social Work Research

Practice Standards for Addressing Social Justice in Social Work Research

Reconceptualizing transnational knowledge transfer in mental health services: Reflection upon the postcolonial era

Knowledge transfer in global mental health services has long been depicted from Western perspectives. This article destabilizes this discourse through a conceptual model that integrates the top-down approach (macro postcolonial context, meso transnational knowledge transfer and micro mental health programmes) and the bottom-up approach (the roles of transcreation in reconfiguring micro mental health intervention, meso mental health services integration and macro policy advocacy and reform). This article raises social workers’ awareness of ongoing development of mental health services from a decolonizing perspective, and guides social work research and practice to continue the decolonization of global mental health services.

The NIMH Task Force on Social Work Research Report: Past Accomplishments and Current Challenges

Following the publication of the groundbreaking report by the National Institute of Mental Health Task Force on Social Work Research in 1991, major gains have been made in building a potent infrastructure for social work research. Since then, however, progress has faltered in key areas and complex new challenges have emerged. These developments are examined and suggestions are set forth regarding how best to address the most serious challenges.

Perceptions of Safe Staffing, Self-Reported Mental Well-being and Intentions to Leave the Profession among UK Social Workers: A Mixed Methods Study

Abstract The purpose of this study was to examine social workers’ perceptions of safe staffing levels and correlate these perceptions with standardised measurements of well-being in the UK. This cross-sectional mixed-methods study analysed data from 406 social workers from November 2022 until late January 2023. Data were collected using anonymous online surveys including both qualitative and quantitative methods examining mental well-being, burnout and intentions to leave the profession post-coronavirus disease 2019. Findings revealed that only one-third of social workers responding perceived that they work in an environment of safe staffing. There were also significant differences in well-being and an increase in personal, work-related and client-related burnout in social workers who believed their service did not operate a safe staff-to-service user ratio. Likewise, compared to those who perceived their service to operate within a safe staff-to-service-user ratio, those who perceived unsafe ratios were more likely to communicate their intention to leave the profession. Qualitative findings helped contextualise the quantitative results. These findings suggest that increased demand for social work services, shortage of qualified social workers, high workloads, inadequate resources and retention problems, contribute to additional pressure on existing staff and have implications for policy, practice and research in social work.

Social Work and Intractable Conflict: Professional Experiences and Role Perceptions

Abstract Social workers worldwide share a common framework and mission: to provide aid to those in need and promote social justice. Yet as an international profession, both global and local realities contribute to the unique ways in which the profession is understood and practised in various locations. This article considers the broad issue of how local and global realities shape social workers’ understanding of the profession using the case of Israeli-Jewish social workers as an exemplar. Narrative and life story methods were used to understand individual life stories within collective political and professional contexts. Sixteen Jewish-Israeli social workers participated in two, individual zoom interviews each in which they described becoming a social worker and practising in the context of an intractable conflict, the Israeli–Palestinian conflict. Three approaches to social work practice emerged, suggesting that social work in Israel has shifted away from applying ecological perspectives, limiting both how social workers understand their roles and how they practise. Recommendations for incorporating a politically aware framework to social work practice, research and education are discussed.

Reviewing the Evidence on Sibling Sexual Behaviour: Impact on Research, Policy and Practice.

This paper reviews recent research into sibling sexual behaviour (SSB). This is an emerging professional and community issue that binds together a limited evidence base across research, practice and policy in psychology, criminology, politics, social work and policy studies. The review will demonstrate that a multi-disciplinary, life course, family system approach is the most effective way of starting to develop interventions to prevent and respond to this issue. SSB has previously been researched as a form of intrafamilial abuse or sibling incest. As a result of this SSB is poorly and inconsistently defined as a concept, meaning that research, practice and policy are sometimes at odds with each other and need to pull together to develop a cohesive framing of the issue. This means that a lot of older research needs to be contextualised in new emerging frames of thinking and ways of working. Current research emphasises the importance of understanding the role of the family system in creating conditions where SSB can occur and its central role in preventing and stopping it from occurring. The research also stresses the importance of professionals understanding the family context of SSB and has the confidence to identify and work proactively with families in a multi-agency and cross-disciplinary way. The prevention of, and response to, SSB requires a multi-level, multi-disciplinary approach. Successful prevention of and response to SSB are as much about the family system as it is about the attitudes, behaviours and experiences of the siblings impacted by the abuse.

Systematic Bibliographic Database Searching for an Overview of Reviews: A Practical Guide Using Children’s Participation as a Case Study

Abstract Systematic literature reviews are crucial in research. Identifying relevant research is the first stage in a systematic review, yet challenges exist hindering their efficacy. Through a case study search strategy addressing the question ‘What do we know about children’s participation in child welfare decision-making?’, this article seeks to promote efficiency in searching by building on existing conceptual and practical guidelines for conducting systematic literature searches and appraisal of database performance in social work research. Thirteen databases were utilised in this study. The total citations, unique hits, sensitivity and precision for each database were calculated to gauge database performance before conducting a cross-study comparison with five previously published social work systematic reviews to begin recognising emergent themes. Social Science Citation and PsycINFO are effective high-performing databases in social work. Social Services Abstracts, Applied Social Science Index and Abstracts are also recommended. The article emphasises the pitfalls of relying on a single database, highlighting the importance of comprehensive searches to avoid bias and increase relevance. The findings underscore the need for social work professionals to develop effective database searching skills, leveraging the information age to inform and enhance practice, promoting efficiency and addressing the challenges faced in this critical stage of research.